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Bipha Ayurveda constantly works towards giving you the very best experience possible. As we know opened or damaged products cannot be reused, we cannot accept exchange or return of opened or used products once sold or delivered.
Bipha is not responsible for any damage caused after delivery.
In case of any problem or quality issue with the product, we exchange the product. All you need to do is give us a call or email us within 24 hours of delivery. You can reach us on 9746473739 or firstname.lastname@example.org and our Customer Care will be happy to assist you.
Exchange of products will be accepted only if the products are returned in a saleable condition with the original receipt/tags intact and in their original packaging, in an undamaged condition and subject to following terms-
Returns and exchanges requests will be subject to checking by Bipha Ayurveda.
Damages due to neglect, improper usage or wrong application will not be covered under this Policy.
Shipping charge would not be included in the refund value of your order as these are non-refundable charges.
Once your return/refunds request has been accepted, the process will be completed within 7-21 business days.
If you paid with a Credit or Debit card, you will receive a full refund and will be reflected to the bank account in 4-10 working days.
For orders placed via store credit/Gift Vouchers/Promotions your refund will in the form of an online store credit for the item which may be redeemed at a later point of time.